General Interest

business platform examples

We hope to make Platform Hunt even more useful to entrepreneurs by tapping into the wisdom of the crowds. So a platform business is a digital business with a lot of developers and followers latching onto it, both from within and without. A second type is the "innovation platform", which provides a common technology framework upon which others can build, such as the many independent developers who work on Microsoft 's platform. Tactic 4 every time they enter a new city by ‘recruiting’ among previous taxi drivers. By comparison, traditional media outlets, such as newspapers, hire journalists to create content among which they place their ads. Apple’s iOS is an MSP, since it connects application developers and users. The demand side (buyers): can buy comfortably, have one starting point for their shopping queries, know they get things cheaply as many sellers don’t have the overhead of brick-and-mortar stores, have a buyer protection framework by Ebay and so on. For example, while Netflix runs its video streaming services on top of Amazon Web Services platform (AWS), end-users interact solely with Netflix. I first read about multi-sided platforms in a book called Business Model Generation by … ), open your service to businesses to monetise the platform (for example, through advertising, commissions or anonymized data). Incumbent companies, including Daimler, Nike, and Unilever, have launched their own platforms as their business models mature, although we found they are only about half as likely as digital natives to go this route (Exhibit 1).44. Launching an On-demand Service Platform typically involves signing up just enough service providers to ensure service availability to the first users of the platform. Networks & Communications Telecommunications such as an internet connection. Medium, Wikipedia, like many other user-generated content platforms, have confirmed the: 1-9-10 Rule:  1% of participants write, 9% edit; 90% read only. We have been talking about the platform business model without any technical gobbledygook so far. And to complete the picture here, it is prof Hagiu who warns of over reliance on network effects. The more content is available on the platform, the more attractive the platform is for the owners of the touch-points.User reach and accuracy of content matching are the main quality metrics. Global sources is one of the first B2B platform that was listed in NASDAQ under … The digital interactions can take form of a message, voice call, image, or money transfer. The next step is to offer … Facebook realised a key engagement driver is for new joiners to find 10 connections within first 14 days. Such a distinction may make sense on platforms where there is a considerable distinction between writers and readers (e.g. The difference is that a taxi company is a registered business entity. Based on this, Facebook imported contacts from people’s mail, suggested connections and further engaged users with games, media, etc. An enormous need exists for dramatic reductions in energy consumption. AWS is the plumbing that enables the service. And the list could add all companies mentioned in this article. YouTube is a good example of this trait, as users are able to view video content and comment on it, as well as produce video content for others to consume. Launching Content Crowdsourcing Platforms is fairly straightforward. describes Multi-sided platforms (=platform businesses), How Uber Uses Psychological Tricks to Push Its Drivers’ Buttons, can't experiment your way from Turo or Zipcar to Uber, governing the platform to reduce negative network effects, 4 options to monetise according to Prof Parker et al, Can the Value Chain help App creators? Many traditional businesses, for example, optimise integrated supply chains and manufacturing processes (and supply side economies of scale). But from a business management perspective, the below is a great starting point. On our innovation pages, we are not covering technical implementation details. Platforms make transactions cheaper and simpler. Amazon has a diversified business model. Google Search, Facebook, Amazon Web Services, Amazon Marketplace, Android, Uber, AirBnB, Waze, WeWork, Twilio and even Bitcoin are all platforms. A portion of their iPod’s and iPhone’s success is based on the fact that they have used the platform business model. At the outset, platform play… The decision thus will often be to which degree, what and how. No coincidence here. (Though in good times, commercial real estate opens a lot of financial engineering opportunities because it is excellent collateral.). Citing Professor Andrei Hagiu again: “At the most fundamental level, there are two types of basic functions that [platforms] can perform: Any feature or functionality of a [platform] falls into either of these two fundamental types.”. But the platform owner as such does not manufacture the products that get sold (e.g. The network effect is between content contributors and content consumers of the platform. Identity plays a secondary role in the platform. The platform is solely focused on building and facilitating a network. We go to Google Search looking for information, not to see ads. Google first focused on attracting an initial population of developers (supply side) by rallying them with open source slogans and running competitions with substantial prizes. Plus example Airbnb, How to create a Sharing Economy App and its business model. The platform business model is relevant for startups, young companies and established companies. Don’t stop here. The analysis has found that hosts in large markets prefer to have as little gap days as possible (whereas those in small markets prefer – or at least not mind – some gaps). But it is not really a yes/no decision. The higher the variety, the less control the platform owner has over how the service is delivered, leading to a poor user experience and lower user retention. Well, depends on the platform. The supply side: From a monetisation perspective, the supply side are the users (you, me and 1.5b others). It will make a lot of sense. These platforms tend to be very transaction- or task-focused: Express a need, get a response, do the deal, and move on. Becoming a platform-based company is ultimately a question of mind-set. Project Manager of multi-billion dollar projects and business cases. Amazon Business Model. Prior to these two products the company was floundering for more than a decade. An example of a computer platform is a desktop computer with Microsoft Windows installed on it. Based on this insight, OpenTable changed their overall approach. We decided to help platform entrepreneurs understand these tradeoffs, find their role models and learn from numerous examples of other platforms. It is largely running some expensive marketing campaigns and providing free ride vouchers. We are talking about an assessment of the market opportunity. In most cases, it helps to distinguish between supply and demand side. Very few examples of learning platforms exist in business yet, but we can find very large-scale learning platforms in arenas as diverse as online war games (for example, World of Warcraft) and online platforms to help musicians develop and refine their remixing skills (for example… If you are developing an app, make sure to think about the business model in parallel. Thus, Uber had to expend significant efforts in order to make sure the new supply is safe, complies with laws, is insured, can process payments, locate the passenger and so on. The more touch-points the platform aggregates, the more attractive it becomes to the content owners. What’s the playbook? Some common characteristics of a platform business model include: Allowing users to both create and consume value. It was designed to help developers build applications more easily, offering both breadth and depth of service. safety of transaction via identification, Tactic 1: Accelerate early supply (with subsidies), Tactic 2: Accelerate early demand (with subsidies), Tactic 3: Tap/piggy-back onto an existing network, Tactic 4: Attract high-value users (or celebrities), Tactic 5: Start as useful single-sided platform, Tactic 7: start in a niche or micro market, then expand, Tactic 8: provide certainty through commitment. Opening up your platform to integration of 3rd party elements will be one of the most critical design decisions. Based on this insight they have fine-tuned their search algorithms. These stay relevant much longer and can be transferred to your technical area much better. Uber realised a high rate of drop-out rate of driver prior to completing 25 rides. But it is the part that can be copied most quickly. These are all the elements of the platform business model you will learn about today. This doesn’t mean that the technical design details of platforms are unimportant. And we have tailored our premium resources to help you with this: When search cost reduction helps matching two (or more) parties, lower transaction costs help them to enter an exchange between the two parties. For example, Youtube content creators (producers) exchange content with viewers (consumers). Of course, don’t hesitate to comment and add new examples. Platform businesses reduce search costs almost by existence. Check out our Sharing Economy Super Bundle to learn more, Critical mass: “The point where the value of the network exceeds the cost of joining for most users. Network effects are the effects that incremental participants (and participation) have on the value of the network to other participants. Edit the text to make the plan your own and save hundreds of hours. In modern Computing Platforms the connection between users and developers is through an app store/marketplace, which streamlines discovery, recommendations, activation and monetisation of apps/bots/extensions. Let’s first be clear what we are talking about: not every technological platform is a platform business. Facebook doesn’t charge their users anything. Successfully launching a Computing Platform requires a solution to the difficult and all too well-known chicken and egg problem. As we’ve defined before, a platform is a business model that facilitates the exchange of value between two or more user groups, typically a consumer and a producer. But once they join eBay, they know that this platform aggregates search for online purchases. There is little correlation between the first inventor of a particular platform and who takes the longer-term victory on that technology platform. Here are some thresholds that platforms have realised are crucial for users staying active on their platform: When you start a platform, try to determine what engagement drivers and their critical thresholds. Computing Platforms develop strong bi-directional network effects once the platform reaches critical mass. Affinity Club. Users attract users, who attract more users. Marketplaces enable transactions between demand-side participants (buyers) and supply-side participants (sellers). (Cost of customer acquisition, CAC, is the major hurdle for start-ups.). The Uber driver is just an individual providing a commercial ride to a stranger. Expedia is in also in the hospitality and lodging industry. SAP Cloud. Computing Platforms, in stark contrast with Technology Platforms, enable interactions between platform users and 3rd party developers. As a result, Technology Platforms are much easier to launch because there is no need to solve the chicken and egg problem seen in multi-sided or peer-to-peer platforms. In the context of multi-sided platforms (=platform businesses), it is essential to realise that we distinguish between two different types of effects: Both direct and indirect network effect can be positive (value-enhancing) or negative (value-diminishing). About us: We share MBA-level innovation and business management knowledge with Entrepreneurs, Founder-CEOs, App Creators, Startups, Professionals, Executives, MBA Students/Graduates, Business School Professors and other smart people. The platform owner would typically target groups of people who already interact with each other, create a critical mass of interactions on the platform and build up the network effect adding more and more users to the platform. Chances are you have not of the sellers you are going to buy from. At the same time, these platforms are very different in how they create network effects, interactions they enable, approaches to solving “chicken and egg” problems (do you build the demand side first or the supply side? Big thing! The catch is, of course, a well-functioning platform … Tactic 7 by only entering city-by-city (a lesson platforms have learned from OpenTable’s expansion to as many cities as possible from the beginning just to roll back after years of not getting to critical mass). But more advanced platform businesses constantly improve their search and matching algorithms in order to add more value. Launching Data Harvesting Platforms typically requires building an initial user base without having the data network effect. when special events are on) when all hotels are booked out. Launching Utility Platforms is fairly straightforward — Make sure you have a useful service that generates repeated use and has negligible marginal cost. Not less important, there is high sensitivity for variety of services/products — generally, the more variety offered on the platform, the better. Many homeowners are simply unaware of the large amount of energy consumed by many small household kitchen appliances: Dishwasher: 133 watts Television: 1,2… Utility Platforms. I will keep it short at here but more transaction cost examples here. In economic theory, companies have a competitive advantage against individuals endeavouring the same (yes, economists really wonder about such weirdly-intriguing questions) by internalising most relevant transaction costs (this is where the wider definition of this term comes into play) and leveraging economies of scale on these transactions. Facebook, WeChat and Bitcoin are examples of Interaction Networks. And I am going keep it that way. Peer to Peer Business Model : As the name explains in Peer to Peer Business model, third party … Users attract developers, developers make apps, apps attract users, users attract developers and so on. Consequently, the document explains the purpose. Or as we argue here, you can't experiment your way from Turo or Zipcar to Uber. For some platforms this is on the demand side, for others, it is on the supply side. For example, marketing on-demand service Doz delivers the service in weeks. Example Apple News, What exactly is disruptive innovation? Airbnb captures value by charging a percentage on each booking. Here’s how you can help: Spread the word about Platform Hunt on Twitter, Facebook and LinkedIn to reach more people interested in platform business models and startups! Ooops, does that sound a lot like our transaction cost list from above? local search, local ecommerce and many others). Computing Platforms, like Apple iOS, Google Android or Microsoft Windows, allow developers extend the platform with new use cases, making the platform more valuable to users. Tactic 2 by handing out free-ride vouchers to potential passenger and running free and paid campaigns in the city. An MSP is a service, technology or product that lets two or more customer or participant groups have direct interactions. They are able to run more targetted ad campaigns compared to traditional media. YouTube, Yelp and TripAdvisor are examples of Content Crowdsourcing Platforms. We strongly believe that your early decisions will set your startup and app on a trajectory that will decide where you will end up in 2, 5 or 10 years time. Here is one example that shows you the sophistication that search algorithms move towards. Marketplace and broker platforms like eBay and Etsy are well-known examples. This platform type is about collecting content from a subset of users (video, blog posts, reviews, ratings, etc.) Operating Systems. Ebay extracts value by charging by transaction. We took a data-driven approach and analyzed 170+ platform businesses created by Internet giants, traditional companies and startups. The product/service can be offered by multiple sellers who compete on price, reputation and experience. Freelancer, Taskrabbit, Uber, Airbnb). Users join the platform to interact with other users, and therefore the primary network effect is between the users of the platform. An affinity club model is based on partnerships with other organizations. From your feedback, I know what you want help with. If you want to buy something online, you know you can jump on eBay and most likely find what you are after. Facebook’s advertisers can thus use their money to advertise in a more targeted ways than traditional (broadcast) channels allow. Availability and predictability of the service are essential quality metrics of On-demand Service Platforms. Same holds true for the seller. Given the paramount importance of service availability in On-demand Platforms, it is clear that Uber’s Surge pricing was not designed to increase revenues, but to maintain service availability by balancing supply and demand. The search algorithm promotes those more likely to lead to a conversion in the results (e.g. The early platforms like Craiglist can do this as well. Note that Technology Platforms are not two-sided markets. The business model has to add value to the individual participants. ‘The public or consumer interest has suffered an estimated $20.67 million annual loss of wealth in 1993 [this refers to the city of Brisbane only], while between $11 million and $19.1 million of this loss has been picked up by the politically powerful licence holder lobby and between $1.48 million and $9.55 million has been lost to society with no group directly benefiting [the deadweight loss]’. Businesses alone consume 12-20% of the total US energy supply on food production, processing, manufacturing, distribution, and preparation. Because on the other end of the spectrum, governing the platform to reduce negative network effects plays a very big role. Search costs can mean a lot of things, including having to spend time and effort. Sharing Economy platforms are a way of building a platform centred around physical goods & assets. Contrary to Marketplaces, high variety of services is actually damaging for On-demand Service Platforms. I have added post transaction costs. Retailers are shifting from distribution channels selling products, to engagement platforms co-creating value. Click here to learn more. Each new platform example will help entrepreneurs to learn from the collective experience of other platform businesses. The common element is that this type of platform facilitates interactions between specific participants (people and/or businesses). But ride-hailing as such has not. These occur infrequently but in people’s mind, they are powerful barriers to entering transactions. Social media platforms are great examples of online B2C businesses following the community-based model. Yet very few will confidently answer a seemingly simple, but very important question: What kind of platform do you build? Uber Eats Business Model. The efforts of developing the platform are often more concentrated on one side. By comparison, hotels chains design, build and own a large amount of their real estate. What You'll Get: A complete business plan Unlike other blank templates, our business plan examples are complete business plans with all of the text and financial forecasts already filled out. They do all this at much lower capex and overhead costs. Google, Facebook, Uber, Airbnb and eBay are just a few examples. The network effect of On-demand Service Platforms manifests itself in service availability. You may also like business plan guidelines examples. Other On-demand Service Platforms can measure availability in hours, days or even weeks. Once there were enough users on the platform, the service value proposition shifted from free maps to traffic prediction based on the data collected from all users of the service. Help the demand side (travellers): find cheaper, more individual, less “clinical” accommodation. All platforms are not created equal. Business Manager is a Facebook tool that helps organize and manage your business. GLSEN. For the success of a platform, all same/cross-side effects need to be taken into account and managed accordingly. Today’s consumers crave ratings, opinions, and reviews from their peers to … The network effect in Content Distribution Platforms is between owners of the user touch-points and the content owners. The Commission states clearly that the regulations are not in the public interest (this was in 1999 and yet nothing much has changed, though since Uber has entered the country discussion may have been invigorated).

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